Privacy Policy

1. Introduction

MemoryForge, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide when using our Services, including:

• Account Information: Name, email address, username, and password when you create an account
• Profile Information: Photos, preferences, and other profile details you choose to provide
• User Content: Photos, text, notes, memories, and other content you create or upload through our apps
• Communication Data: Information you provide when contacting us for support or feedback

2.2 Information Collected Automatically

When you use our Services, we may automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Data: App features used, time spent in the app, interaction patterns, crash reports
• Location Data: Approximate location based on IP address (precise location only with your explicit permission)
• Log Data: IP address, access times, pages viewed, and other diagnostic data

2.3 Information from Third-Party Services

If you choose to connect third-party services to our apps (such as social media accounts), we may collect information from those services in accordance with their terms and your privacy settings.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Provide and Maintain Services: To operate, maintain, and improve our apps and services
• User Experience: To personalize your experience and provide features tailored to your interests
• Communication: To send you updates, notifications, and respond to your inquiries
• Analytics: To analyze usage patterns and improve our Services
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with legal obligations and protect our rights
• Development: To develop new features, products, and services

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure cloud infrastructure with industry-standard providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Analytics services
• Customer support tools
• Payment processors (if applicable)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.3 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

6. Your Privacy Rights and Choices

6.1 Access and Correction

You have the right to access and update your personal information within the app settings or by contacting us.

6.2 Data Deletion

You may request deletion of your account and associated data at any time. To do so, please contact us at contact@memoryforge.app. Please note that some information may be retained for legal or operational purposes.

6.3 Marketing Communications

You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages or by adjusting your account settings.

6.4 Location Data

You can control location permissions through your device settings. Disabling location services may limit certain app features.

6.5 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information (which we do not engage in).

6.6 European Privacy Rights

If you are in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.

7. Children's Privacy

Our Services are not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.

9. Data Retention

We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated through the app or via email.

You are advised to review this Privacy Policy periodically for any changes. Continued use of our Services after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days.

13. Terms of Service (Summary)

By using MemoryForge services, you agree to:

• Use our Services only for lawful purposes
• Not violate any applicable laws or regulations
• Respect the intellectual property rights of MemoryForge and others
• Not upload malicious content or engage in harmful activities
• Not attempt to interfere with or compromise our Services

MemoryForge reserves the right to suspend or terminate accounts that violate these terms. Our Services are provided "as is" without warranties of any kind. For complete Terms of Service, please contact us.

14. Apple App Store Compliance

For apps distributed through the Apple App Store, we comply with Apple's privacy requirements. We do not share your personal data with third parties for advertising or marketing purposes without your explicit consent. You can manage your privacy settings through iOS Settings and through in-app preferences.